Revenue Operations & GTM AI Architect · Vancouver, BC

I build the AI systems that survive contact with production.

Most enterprise AI dies in pilot. I architect the systems that do not: agent orchestration, evaluation and guardrails, integration and data architecture, containerized deployment. Then I stay embedded until the client team can run it without me.

Rob Ayala seated in a low-lit room, wearing glasses and a dark jacket over a black sweater.
  • ~60%

    reduction in manual lead qualification effort

  • 120,000+

    qualified leads generated for a fintech client

  • $5M

    in HubSpot license and services revenue built

  • 15+

    years building revenue systems

About

For the past three years I have designed and deployed production AI inside live business operations. Agentic workflows that act on real records in real systems of record and keep running after handoff. That means the whole depth of the problem, not just the model: mapping the process, modelling the data underneath it, designing the orchestration and integration layer, defining evaluation criteria before launch, containerizing and deploying the services, and staying embedded until the client team can run it without me.

What I have learned is that AI projects almost never fail on model capability. They fail on the process nobody mapped, the data nobody cleaned, the failure mode nobody planned for, and the handoff nobody designed.

That is where my background is an advantage rather than a detour. I spent 15+ years building revenue engines across SaaS, fintech, and EdTech before I started automating them. So I scope against what a business can actually absorb, not against what a model can theoretically do.

I work embedded. Discovery, data readiness, architecture, build, integration testing, enablement, handoff. I would rather ship a working system and be measured on whether it holds up in month six than deliver a recommendation and leave.

Selected work

AI agent deployment in revenue operations

  • HubSpot Breeze AI
  • n8n
  • Human in the loop

Problem

Client revenue teams were spending hours a week manually qualifying and routing leads.

Built

Agentic workflows across HubSpot Breeze AI and self-hosted n8n covering scoring, enrichment, routing, and follow-up, with human review checkpoints, confidence thresholds, and escalation rules defined before launch.

Outcome

Roughly 60% reduction in manual lead qualification effort and faster MQL to SQL conversion.

Search and conversion architecture for a Latin American fintech

  • Organic search
  • Conversion systems

Problem

A lending business needing qualified volume at a workable acquisition cost.

Built

An end-to-end organic search and conversion system, as external consultant alongside their Head of Marketing.

Outcome

20M+ organic visits and 120,000+ qualified leads, converting at 10% into 12,000+ funded credits.

HubSpot solutions practice

  • CRM architecture
  • Migration
  • Automation design

Problem

Mid-market companies buying CRM software and failing to operationalize it.

Built

An implementation practice covering CRM architecture, migration, onboarding, automation design, and ongoing optimization.

Outcome

Over $5M in HubSpot license revenue and $10M in related services.

Architecture and approach

Agent orchestration

Multi-step workflows across HubSpot Breeze AI and self-hosted n8n. Tool and API calls, conditional routing, state handling between steps, human-in-the-loop checkpoints, retry logic, escalation paths.

Evaluation and guardrails

Acceptance criteria, edge-case test sets, and confidence thresholds defined before launch, with output review instrumented so failures surface as measurable regressions rather than client complaints.

Integration architecture

REST and webhook integrations, event-driven triggers, MCP connectors, data sync and enrichment, and idempotent write patterns that protect the integrity of the system of record.

Data architecture

Object relationships, custom properties, lifecycle stages, and attribution logic modelled so automated decisions run on clean, structured context.

Deployment and infrastructure

Self-hosted workloads in Podman containers, front-end and serverless services on Vercel, version-controlled configuration, environment separation, documented rollback paths.

Forward deployed delivery

Embedded through discovery, data readiness assessment, architecture, build, integration testing, enablement, and handoff.

I also architected and shipped Toko, a children's financial literacy application, from problem validation through data model, build oversight, and production deployment.

Ventures

Six operating companies under DGY Group, covering revenue operations, AI development, media, and product.

Background

  1. Revenue Operations & GTM AI Architect

    DGY Group LLC · Feb 2025 to Present

    Designing and deploying production agentic systems inside live client operations, from data readiness through handoff.

  2. Executive Chairman

    DGY Group LLC · Feb 2025 to Present

    Setting technical direction and delivery standards across the six operating companies.

  3. Founder

    Digitalegy · Feb 2015 to Present

    Built the revenue operations and HubSpot solutions practice serving clients across North America and Latin America.

  4. International Marketing Manager

    Edlio / Scholantis · Feb 2020 to Jun 2021

    Led international market entry for a K-12 EdTech platform across four regions.

  5. VP Marketing and Sales

    Algebraix · Mar 2008 to Oct 2015

    Built the sales and marketing function and the channel programme for an education software suite.

  6. Postgraduate Professor

    Anahuac University · Sep 2019 to 2020

    Taught postgraduate diplomas in strategic digital marketing and inbound.

Education

  • MBA, University Canada West, 2024 to 2026
  • Master in Marketing, Universidad Tec Milenio, 2017 to 2019

Certifications

  • HubSpot Academy, 15+ certifications
  • Google Ads and Analytics certified

Tech stack

AI platforms and models
  • HubSpot Breeze AI
  • Claude
  • Anthropic API
  • Gemini
  • ChatGPT
Orchestration and automation
  • n8n
  • HubSpot Workflows
  • Custom Objects
  • MCP connectors
  • webhooks
Deployment and infrastructure
  • Podman
  • Vercel
  • Git
  • GitHub
CRM and data architecture
  • HubSpot
  • Salesforce
  • Pardot
Integration
  • REST APIs
  • JSON
  • webhooks
  • data sync
Analytics
  • GA4
  • attribution modelling
  • KPI dashboards
Web
  • HTML5
  • CSS
  • WordPress
  • Shopify

Contact

Let's talk about what you are trying to deploy.

Open to AI solutions architect, applied AI, and forward deployed roles. Based in Vancouver, open to remote and hybrid, and available to travel for client engagements.

r@robayala.com

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